What should be done when proving allergen information to a guest?

When proving allergen information to a guest, it is essential to verify the allergen information against the allergen chart. This approach ensures that the information provided is accurate and trustworthy. Allergen charts are specifically designed resources that detail the ingredients and potential allergens present in menu items, allowing for safe dining experiences for guests with food allergies.

By confirming the details against a reliable source, staff can effectively communicate the presence of allergens and help mitigate any risk of allergic reactions. This is critical in maintaining customer safety and trust. Providing guesses or asking other guests may lead to misunderstandings and potentially endanger someone’s health, while only offering items without allergens limits options and does not address the need for informed choices based on accurate information.